With increases in compliance measures and growth ambitions, adding headcount is often the response to mounting number of tasks that need to be carried out in a financial institution. Adding new customers and expanding existing relationships naturally means more activity, but even at a steady volume, changes in regulations could mean more work for the same amount of revenue. In this environment, managers seek out solutions for operational leverage. How do we do more with less?
With bots either on the employee’s desktop or sitting on its own unattended system, RPA is able to remove those “busy” activities from the team. Bots are being deployed to:
Additionally, with RPA’s low-code platform, organizations are putting the bot creation capabilities in the hands of the users so that anyone who has a use case can quickly build a bot. Just as Excel macros are savior for many in the industry, RPA is being utilized in much the same way but across the entire desktop – meaning a macro that will open up programs, move files, send emails, and everything else a person can do.
Promoting RPA as a tool just like Excel will help spread adoption and boost productivity. To do this, a central governance or COE will ensure that there are guidelines in place, a champion for the tool, and all-around success for your team and their bots.
If you are looking to add technology to boost the productivity of your team, contact us at rpa@oneleapconsulting.com.
